Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

The Magpie is an online boutique based in the USA. The Magpie sells and ships globally. Shipment of international orders are fulfilled via either USPS or third-party shipping service, both require your email address to communicate with you about your order's shipment and tracking.

To comply with U.S. federal tax law, we are required to retain sales information (such as an address, email, and order info) for 7 years. This information is needed in the event of an audit and is archived for that purpose only. This information is stored on a Microsoft cloud-based service (Microsoft Cloud is privacy shield certified).

Sales information consists of your name, email address, postal address, and details of the items purchased from The Magpie. When purchased through Etsy, only Etsy sees your payment information. Etsy does not share your payment information with sellers. For questions regarding the types of information Etsy collects and receives, as well as how and why that information is used and shared, please see the Etsy privacy policy.

For purposes of EU data protection law, I, Diane Villano, am the data controller of your personal information. If you have any questions or concerns, you may contact me at shopthemagpie@shoplostsouls.com. Alternately, you may mail me at The Magpie, 6 Gallup Lane, Waterford, CT 06385 USA.

Frequently Asked Questions

Can I combine coupons and discounts?

Only one coupon or discount is permitted per item. Combining coupons and discounts will result in the order being canceled.

Legal imprint